Zappos says bye-bye to the concept of managers

Zappos is getting rid of its managers and creating a holacracy, wherin a company has: No people managers. Maximum autonomy. Organic expansion. When a job gets too big, hire another person. Tension resolution. Identify issues people are facing, write them down, and resolve them systematically. Make everything explicit – from vacation policies to decision makers…

Read More

The difference between a pessimist, an optimist and a leader

“The pessimist complains about the wind.  The optimist expects it to change.  The leader adjusts the sails.” John Maxwell The CEO of the Children’s Museum of Atlanta, Jane Turner, shared this quote with me and the rest of the board over the break. If there was ever a leader that I’ve met that is equal parts…

Read More

The ultimate partnership

Last night I celebrated the recent sale of Engauge with my three Spunlogic partners, Raj Choudhury, Danny Davis and Raghu Kakarala. We had so much fun talking about the good old days, reminiscing about our biggest successes and failures, and catching up with each other on what we’re all up to today. As I drove…

Read More