Blog If you'd like to receive my newsletter via email, you can sign up on Substack.2 million words laterWhy I write and what I’ve learnedMy top book recommendations from 2024Hi friends,Where some see obstacles, we optimists see opportunitiesIn other words, being optimistic does not make me a naive, unprepared doofusSix books you should read before the end of the yearHello friends,Here’s a deal (and a selfish plug): Buy my new book + post an Amazon review, and I’ll share this story about my dogTrust me, it’s worth itYou will never hear me brag about how full my calendar is…anymore.Hello friends, Past Blog Posts Great Customer Service in Action January 11, 2009 An agency that doesn’t take itself too seriously January 11, 2009 Let’s imagine a world where Twitter replaces email January 6, 2009 The only New Year’s resolution a digital marketer needs to make January 2, 2009 Spam from John McCain January 1, 2009 Posting from iPhone December 31, 2008 Refresh your client relationships with open communication – 1to1 Media guest blog December 27, 2008« Previous1…190191192