Putting the Google search controversy in perspective

Google made a major announcement about their search engine on January 10th. While theoretically the changes they announced are made to improve search results by making them more relative, the point that most people took from it was that Google is going to favor Google+, their social network, over other social networks like Facebook and Twitter.

It’s caused a huge controversy. Some people are really upset. Twitter is mad. Some people are just having fun.

A lot of people I talk to aren’t sure if this is a big deal. Unless Google decides to go back on favoring Google+ over other social networks, I assure you it is a big deal.

Imagine if Yelp bought a bunch of seafood restaurants. Then imagine if they pre-rated those restaurants with five stars ensuring that they were at the top of your search for “seafood restaurants”. Would that be fair? No. Would you question whether or not you’d want to use Yelp anymore? Of course you would.

Google is doing the same thing by ranking their social network, which is anemic compared to Facebook and Twitter, ahead of everyone else. No longer is Google serving up the most relevant content via their search engine. Instead, you’re getting the most relevant content except for the times when Google decides it wants to drive more traffic to its own properties.

Good business for Google+. Bad business for Google Search.

Which one do they make all their money from again?

This is a big deal.

8 Comments

  1. Drew Hawkins on January 17, 2012 at 8:14 am

    Agree. I hate the fact that my content would rank higher if I blogged inside of Google+ than inside my own custom made blog. I love Google apps, droids and all but I may start using Bing for search. 



  2. The Engauge perspective on Google+ on January 21, 2012 at 11:09 am

    […] Google+ has been getting a lot of attention lately, and for good reason. They’re growing fairly fast and in the middle of an interesting new controversy. […]



  3. […] More now on the Google+ search controversy. You know, the one where Google is giving their social network higher billing than others (Facebook, Twitter, etc.) in their search results. Yes, its a big problem. […]



  4. Tlynch on January 26, 2012 at 12:17 pm

    I think that since the Google+ results that are appearing seem to be so irrelevant currently, unless that improves with growth in user adoption, people will likely just stay logged out of their Goog+ accounts in order to see more relevant search results. If Google starts showing those results, regardless of + use, then I think we’ll really start to see how it impacts users perspective of Google.



  5. Jeff Hilimire on January 26, 2012 at 12:36 pm

    Good point TL, hadn’t considered that people might just start logging out of their Google+ accounts. Either way (logging out vs. using another search engine), it will be interesting to see how this all plays out.



  6. Thomas L. Strickland on January 26, 2012 at 12:41 pm

    The “Don’t Be Evil” tool is remarkably revealing: https://www.focusontheuser.org/

    Though really, if you’re running AdBlock while browsing, the new Google tweaking will mostly go unnoticed.



  7. Jeff Hilimire on January 26, 2012 at 12:55 pm

    I wonder what happens when you search via a mobile device? Any idea if they’ve deployed this to the mobile experience too? If so, the AdBlock software isn’t gonna help much.



  8. Thomas L. Strickland on January 26, 2012 at 1:02 pm

    It doesn’t look like mobile search has been G+’d yet, but that’s likely limited by the platform … at least so far. 



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